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OUR APOLOGY

Date : 18th January, 2009

8 days ago we launched the concept of the "village that would become a metropolis, all owned by you!"

To be honest, we expected to have the population of a hamlet in the first two weeks, becoming a small village by week 4 and a larger village by week 8. We expected to have time to iron out all the bugs and scripting issues and we had also planned to bring in the new servers in a calm and controlled manner. Oh yes, we were going to hire an internal web development team to take care of problems 24/7.

So a nice, gentle 8 week, settling in programme. LOL!

Thanks to some amazing support from you guys we were forced to compress those 8 weeks into 4 days!

The automatic population refresh script is the reason the server "crashed" 2 days ago. Since then the hosting company has moved us to a "Probation Sever" (the equivalent of the computer "naughty step"). Even if we fix the script, we're on the "naughty step" until Thursday: hence why we are moving early to the new hosting company.

Once the VPN (Virtual Private Network) is established on Monday, we move to new, dedicated servers with ample bandwidth and 24-hour upgrade options. Then we can fix the scripts. The orphan members you have introduced will be quickly re-linked to you. The password issue that some 2,733 members have will also be fixed, when we unlock their accounts.

Thanks to everyone!